American Express ? Second Best Workplace in Spain 2008 - is a multinational company attracting people with great, diverse talent and different language skills. In particular, we are looking for a

Credit Service Representative

who is fluent / native in German.

We will give you excellent ongoing training, with regular coaching and support. You will be a valued team member in a supportive and friendly environment. With a variety of different roles available you will have every chance to move around and develop your career within the company. You can look forward to a competitive salary, in addition to many benefits.

As a Credit Service Representative you will handle credit card accounts and ensure that they pose minimal risk to American Express. This includes making spending decisions within tight time frames and dealing with past due card accounts.

Your main responsibilities will include inbound and outbound telephone contact with card holders, providing excellent customer service whilst following internal risk policies.

Requirements

? Be a strong team player with a high level of personal accountability
? German and English language skills are business standard
? High level of integrity, willingness to learn and adapt to changes
? Consistently executing tasks accurately in an demanding environment
? Ability to work within pre-set goals and team targets
? Previous experience in a call centre environment is an advantage but not a must
? Employment eligibility to work with American Express in Spain

Extraordinary people work at American Express. Are you one?

To apply and for a more detailed job description please send your CV to:
macarena.b.carrion@aexp.com

For other opportunities to join our winning team visit
www.americanexpress.com/jobs